Overview

We offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

  •       Your item must be unused and in the same condition that you received it.
  •       The item must be in the original packaging.
  •       To complete your return, we require a receipt or proof of purchase.
  •       Only regular-priced items may be refunded, final sale items cannot be refunded.

 

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customerservice@britevision.com and send your item to: 

Britevision 

100 Simplex Drive 

Westminster, MA 01473.

 

Partial refunds are granted (if applicable)

  •       Any item not in its original condition is damaged or missing parts for reasons not due to our error.
  •       Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Need help?

Contact us at customerservice@britevision.com for questions related to refunds and returns.